DISTANCE SERVICE AGREEMENT

Service Agreement

Draft template · Complete seller, price, delivery and consumer-rights terms for the actual order before accepting payment.

1. Parties and order record

Provider: [LEGAL NAME]. Customer: the person identified in the order confirmation. Order reference: [ORDER REFERENCE]. The durable copy of this agreement and the accepted quote will be sent to [CUSTOMER EMAIL] and retained for [RETENTION PERIOD].

2. Service scope

Service: [SERVICE NAME]. Game region/server: [REGION / SERVER]. Character: [CHARACTER NAME]. Target and included activities: [EXACT TASKS, LIMITS AND COMPLETION CRITERIA]. Exclusions: [EXCLUSIONS]. Customer-provided information: [LIST]. The exact scope shown in the accepted quote controls if this template conflicts with a general catalog description.

3. Total price and payment

Total price including applicable taxes: [AMOUNT AND CURRENCY]. Additional charges: [NONE OR ITEMISED DETAILS]. Payment method: [IYZICO CARD / BTCPAY CRYPTO]. No additional fee may be added without the customer's prior express agreement and any legally required disclosure.

4. Start date and completion

Expected start: [DATE/TIME AND TIME ZONE]. Expected completion: [DATE/TIME OR ESTIMATE]. The provider will notify the customer of material delays. This is a digital service with no physical delivery.

5. Customer cooperation and account security

The customer must provide accurate, lawful instructions and remain reachable. The provider must not request or store the customer’s game password, email password, recovery codes, payment card data or one-time authentication codes. Any operational method requiring credentials must be designed out before service acceptance and described in the order-specific terms.

6. Withdrawal, cancellation and performance

The customer may exercise any applicable statutory withdrawal/cancellation rights using [CONTACT EMAIL / ONLINE REQUEST METHOD]. Where the customer separately requests that performance start before an applicable withdrawal period ends, obtain the legally required explicit request and acknowledgment as a separate unchecked control; do not infer consent from acceptance of this agreement. If the provider cannot perform the agreed service, the customer will be informed and refunded as required by law.

7. Complaints and governing law

Complaints: [EMAIL / POSTAL ADDRESS / RESPONSE TIME]. Governing law, consumer authority and competent dispute bodies: [COMPLETE AFTER JURISDICTION REVIEW].

8. Acceptance

Order-specific agreement version: [VERSION]. Accepted at: [TIMESTAMP]. The customer receives an electronic copy before or immediately after the order is concluded.

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