CANCELLATION & REFUNDS
Cancellation and Refund Policy
Draft template · Final time limits and exceptions depend on seller/customer jurisdiction and service type.
Cancellation email: yaydim.pazarlama@gmail.com · Postal address: [ADDRESS] · Online cancellation form: [URL] · Refund processing target: [NUMBER OF DAYS]
1. Before payment
A submitted request is not a paid order. You may close or withdraw an unaccepted quote without charge.
2. Cancellation request
Send your order reference and cancellation request to yaydim.pazarlama@gmail.com or use [ONLINE FORM]. We will confirm receipt on a durable medium. Do not include passwords, card numbers or security codes.
3. Withdrawal rights
Consumers retain any statutory withdrawal rights that apply to their location and purchase. The applicable period begins as specified by local law. Any exception for digital services or early performance must be confirmed by legal counsel and must not be treated as a blanket waiver.
4. Service already started
If a customer explicitly asks for performance to begin before an applicable withdrawal period ends, the checkout must collect a separate, unticked request and any required acknowledgment. If the customer later withdraws, any lawful proportional amount for work actually performed will be calculated and disclosed as required by applicable law.
5. Provider cancellation or inability to perform
If PayTOmuro cannot provide the agreed service, the customer will be informed promptly. Payments for unperformed scope will be refunded to the original payment method, or handled under the applicable crypto refund process and exchange-rate disclosure.
6. Refund timing and method
Approved card refunds are returned through the original payment method, subject to provider/bank processing. Crypto refunds require the customer to confirm a compatible refund address and network; network fees and exchange-rate movement are [DISCLOSE PRECISE RULES BEFORE LAUNCH]. Statutory deadlines take precedence over this estimate.
7. Complaints
Contact yaydim.pazarlama@gmail.com with the order reference. We will acknowledge your request and provide the status and next action.